We offer a 2 YEAR FACTORY WARRANTY on every PUQpress. Here is how it works:
The active part of the product is the drive unit. It does all the heavy labour for you and can eventually wear out.
If it does, it is very easy to replace. To know if the drive unit is covered by our warranty it needs to have executed less than:
75.000 tamps for the mini Mini is designed for small cafes or home baristas.
200.000 tamps for Q1 Q1 is designed for profesional use.
Unlimited tamps for Q2 And make an appointment to have your product
As long as the number of tamps your product performed didn’t cross the warranty number, your drive unit is covered.
All other parts are covered as well.
How to claim your warranty
Contact your local dealer The one where you purchased your product.
Tell them the TAG number You find it at the bottom of your product.
Tell them the problem And make an appointment to have your product looked after.
Happy Tamping! And in case you need our assistance, please don’t hesitate to contact us directly by filling in this form. Please tell us where you are based and what your TAG number is.
Find a dealer near you
Find a dealer
We are all around the world. Contact a dealer near you for a price quote or a free trial!